Cookies and Privacy Policy

Introduction

Raymond James Investment Services Limited is committed to protecting your privacy and we take our responsibilities regarding the security of your information seriously.

This policy explains how we use any personal information we collect about you when you use this website. Raymond James Investment Services is registered as a data controller under the Data Protection Act 1998.

Changes to the law regarding cookies

In 2011 there was a change to European Law, which is aimed at giving website users more control over the data stored about them. You can read more about it here http://www.ico.gov.uk/

What are cookies?

Cookies are very small text files that some websites store on your computer or mobile device when you visit them.

Cookies do lots of different jobs, like letting you navigate between pages efficiently and remembering your preferences.

We use cookies on our website to make your browsing experience better. By using this website you accept our use of cookies for the following functions.

Essential

These cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing.   

Performance

These cookies collect information on site usage – all the collected information is anonymous and is only used to help us improve how the website works.

Functionality

These cookies are used to provide specific services or to remember settings to improve your visit.This could include, storing settings you’ve applied, such as layout, text size, or to indicate if you have ‘logged in’ to the website.

We do not use cookies to gather any information about you that could identify you or be used to track where you’ve been on the internet.

Controlling the information websites can collect

You can manage your browser settings to accept or reject all cookies or individually by website. You can also set your browser to prompt you when a website would like to store a cookie on your computer.

All browsers’ settings are different and we would recommend you use the ‘help’ option in your browser menu to check your settings.

What information do we collect about you?

We collect your name, telephone number and email address.

How will we use the information about you?

We collect this information in order to respond to your request for us to make contact with you.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of this information then please write to us at the address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep this policy under regular review and we will place any updates on this website.

How to contact us?

If you have any comments, queries or requests relating to this policy or the information we hold about you, please write to us at:

Compliance Department
Raymond James Investment Services Limited
Broadwalk House
5 Appold Street
London EC2A 2AG